Effective Date: March 7, 2025
At USA Author House, we are committed to protecting the privacy of our authors and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website. We understand that your privacy is important, and we strive to be transparent about our data practices. This policy explains in detail the types of information we gather, how we use it, and the steps we take to ensure its security.
We may collect the following types of information:
Personal Information: This comprises your name, phone number, email address, mailing address, and any additional details you give us directly, including when you register for an account, send us a manuscript, or get in touch with our support staff. We only collect personal information that is necessary for us to provide and improve our services.
Manuscript Information: When you submit a manuscript for our services, we collect the content of your manuscript, as well as any associated files or metadata. The sole purpose of this information is to provide the services you have requested, including editing, formatting, and cover design. We treat your manuscript with the utmost confidentiality and respect your intellectual property rights.
Payment Information: If you purchase our services, we collect payment information, such as your credit card number, billing address, and transaction history. This information is collected and processed securely through a third-party payment processor. We do not store your full payment information on our servers.
Website Usage Data: We gather information regarding your interactions with our website, including your IP address, browser type, operating system, pages visited, and referring URLs. This data is used to analyze website traffic, improve our website design, and personalize your experience.
Cookies and Similar Technologies: In order to monitor your activity on our website and customize your experience, we implement cookies and comparable technologies. When you visit a website, your device stores tiny data files known as cookies. While it is possible to disable cookies in your browser settings, this may disrupt your ability to utilize specific features of our website.
We may use your information for the following purposes:
To provide and improve our services: We use your information to fulfill your orders, communicate with you about your projects, and enhance our service offerings. This includes providing you with updates on the status of your project, sending you proofs for review, and addressing any questions or concerns you may have.
To personalize your experience: We use your information to tailor our website content and marketing communications to your interests. This may include recommending services that are relevant to your genre or providing you with personalized tips and resources.
To process payments: We use your payment information to process your transactions securely. We work with trusted third-party payment processors to ensure the safety of your financial information.
To communicate with you: We may send you emails or other forms of communication regarding our services, promotions, or other developments. By selecting the "unsubscribe" link located at the bottom of any email, you have the option to decline receiving marketing emails.
To protect our rights and interests: We may utilize your information to enforce our Terms of Service, prevent fraud, and comply with relevant laws and regulations. This may include sharing your information with legal authorities if required by law or legal process.
We may disclose your information to the following third parties:
Service Providers:We may disclose your information to reputable third-party service providers who aid us in the operation of our website, the processing of payments, or the provision of other services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
Legal Authorities:We reserve the right to disclose your information to legal authorities in the event that it is mandated by law or legal process. This may involve responding to subpoenas, court mandates, or other legal requests.
Business Transfers: Your information may be transmitted as part of a merger, acquisition, or sale of assets in which we are involved. We will inform you of any such change in ownership or control of your personal information by email or a prominent notice on our website.
We implement reasonable safeguards to safeguard your information from unauthorized access, use, or disclosure. Data encryption, access controls, and routine security assessments comprise these measures. Nevertheless, no method of electronic storage or transmission over the Internet is entirely secure. Therefore, we cannot guarantee absolute security.
You can control your privacy preferences in the following ways:
Cookies: Your browser's settings allow you to disable cookies. Nevertheless, this can hinder your access to some sections of our website.
Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of any email.
Access and Correction: You can request access to or correction of your personal information by contacting us using the information provided below.
Anyone under the age of thirteen should not use our services. Under no circumstances do we knowingly gather data from children less than thirteen years old. If you are a parent or legal guardian and are concerned that your child has provided us with personal information, please contact us immediately.
We may periodically revise this Privacy Policy to be consistent with changes in our practices or applicable laws. Material changes will be posted on our website, and you will be notified via email.
If you have any questions about this Privacy Policy, please contact us:
USA Author House
Thank you for choosing USA Author House. We value your privacy and are committed to protecting your information.
